Privacy Policy

Who we are

Our website address is: https://elopementweddingplanner.com

Checkout

We collect information about you during the checkout process on our website.

What we collect and store

While you visit our site, we’ll track:

  • Products or listings you’ve viewed: we’ll use this to, for example, show you products or listings you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Billing address: we’ll ask you to enter this so we can fulfill your order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our website
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our website offerings
  • Send you marketing messages, if you choose to receive them

When you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Website Managers can access:

  • Order information like what was purchased, when it was purchased, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and website services to you; for example —

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Information We Collect

We collect the following types of information. This information is information you, the user, provide us directly to the Elopement Wedding Planner website including:

  • Your username and email address for your profile.
  • Profile information you provide for your profile listing (e.g., first and last name, company name, pictures, contact information, social media). This information allows other users to find you on our website.
  • User Content (e.g., photos, comments, and other materials) that you post or submit to our team for approval on our blog.
  • Inquiries that come from your profile. For example, we have access to your contact information you both receive and submit to a featured vendor on our website’s directory.

We may use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

Use of Your Personal Information

We use your personal information to:

  • Provide resources and other content for our blogs and social media accounts.
  • Respond to your requests, inquiries, comments, or concerns.
  • Enable you to personalize your profiles.
  • Notify you about changes or updates to Elopement Wedding Planner and other products or services we may be offering, including affiliate services.
  • Provide you with special offers and promotions related to upcoming events, products, or services we would like you to participate in or become aware of. 
  • Identify and analyse usage trends to improve our promotional campaigns. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

When uploading images to our website, you are accepting that we may use any of your images across our website or on any of our promotional or marketing material including any of our social media channels like Pinterest, Instagram, Facebook etc. If we do use an image of yours we will always try to ensure you are clearly credited for users to see but this cannot be guaranteed. This is on the understanding that we are promoting your work and increasing your exposure in order for you to gain more work and bookings. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms and Log In / Register

Cookies

If you leave a comment or review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Analytics

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

Our website contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us via our contact page. We will promptly correct any information found to be incorrect.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Information

Please contact us via the contact page if you have any questions regarding the data we hold.

How we protect your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Mailing Policy

By opting in for our newsletter, you are agreeing to receive emails from the Elopement Wedding Planner team. We use your email address to thank you for your inquiry, inform you of new blog posts, or of new resources, products, and promotions on our website. 

We will never use your email address to send you any unsolicited messages, nor will we share it with anyone else for such use. 

By accepting your subscription to our newsletter you are agreeing to receive information about our services, promotions, newsletters, press releases, new offers, and such. You are able to ‘unsubscribe’ if you no longer wish to receive Elopement Wedding Planner emails. 

Changes to this Policy

We may amend this privacy policy at any time so please ensure you check the latest version regularly. Last Updated – 4/10/21